Guide :Vacuums : XL21 Bagged Upright Vacuum
Oreck XL21 I have an Oreck XL21 which is only about a year old and after I took it apart to change the belt it would not move when vacuuming against the "nap" of the carpet/rugs. I took it in to have the person who generally repairs my vacuums and he could not repair it either. We have tried using both the Normal and Special settings for the brush and it does not make any difference.
I do not have plush carpets - just berber and low pile rugs. On each of the areas it will vacuum with the "nap" of the rug/carpet, but not against it. It seems like the brush is too low, but I cannot find any way to adjust the setting of the brush. I have checked to be sure the brush roll is properly has been properly installed. Before this happened the vacuum was great and vacuumed in all directions. Does any one have any suggestions?
Thank you for any suggestions you can give me.
May 17, 2007